We're here to help
Most answers are one tap away inside the app. For everything else, write to us – a person reads every message.
Help in the app
Every screen has a Help link, and every important field a ? that explains what it means and what it changes.
Message support
Signed in? Open Settings → Help & support and send us a message, with a screenshot if it helps. You'll get an email when we reply.
Email us
Questions before you sign up, press, or if you can't sign in (for partnerships, see Partner with us):
Coaches, wealth managers, SACCOs, employers and groups
Want to bring SmartPFM to your clients or members? See how partnering works and request information.
Data protection requests
To access, correct or delete your data, or to object to how we use it, write to our data protection contact. We reply within 7 days.
You can also download all your data or close your account yourself under Profile → My data & privacy. See Privacy & security.
Never share your PIN
SmartPFM staff will never ask for your password, two-step code, recovery codes or any M-Pesa, bank or SACCO PIN – not by phone, SMS, WhatsApp or email. If someone does, it isn't us: please tell us.
SmartPFM · registered with the Office of the Data Protection Commissioner (ODPC), Kenya